SALES 76 is the CRM tool of Spider India. CRM stands for ‘Customer Relationship Management’ and is a system for handling the company’s relationships and interactions with clients and potential customers. The aim is simple and straightforward: to boost business relationships. The CRM system allows businesses to remain linked to consumers, streamlines operations, and increases productivity.
Without fear of oversimplification, the main challenges confronting sales personnel today are: 1) how to identify and follow up leads and 2) the prioritizing of sale activities. And this is where Sales 76 comes in. Nonetheless, Sales 76 not only addresses these major issues but is able to handle many, less urgent issues.
KEY FEATURES
Crisp and Simple Navigation Dashboard
With this tool, it becomes more easy and convenient to use the website.
Automation of Everyday Sales Activities
The tool allows you to make time for sales by utilizing technology to automate the sales process.
Task Manager
Enables you to manage your projects effectively and keep track of your processes and To-Dos activities.
Appointment Manager
Maintains and keeps a track of all the appointments.
Set Call-backs and check Call back history
Using this tool you can make calls more than once and access the call history as well.
Switch Call-back dates
Switch the call-back dates to whenever possible.
Display all call-backs and related feedback
Display call-back logs and related call-back information.
Reschedule any forthcoming appointment
You could always reschedule your existing appointment to another appropriate date.
Monitor the status of appointments
Update the actual status of the appointment to which stage process it is in.
E-mail quotations to clients right away
E-mail details and quotations then and there to the clients.
Quotations
Information about the cost expenditure is presented as quotations.
Profile Manager
The profile details can be edited by the users.
Push Notifications
Have pop-ups of notifications on your device without even opening the app.
One-click Dial
A simple and easy way to make calls.
Funnel report of sales activity
It helps to identify the strengths and weaknesses of your sales processes.
Detailed Funnel view of leads
The funneled information about the leads is shown in detail.
For large teams share sales leads
The details about the leads can be shared with other members of the sales teams.
Add / Update Status- New Leads / Proposal / Under Negotiations / Successes / Losses
Change the details concerning the status of the leads, whether it is a new lead or under process or has been a success or failure.
Leads filtration with present status
The leads can be filtered depending on their current status.
Understanding your leads through bar charts
The leads are represented in bar charts so that they are understood better.
Admins can generate leads and delegate them to any user
The leads can be created and allocated by the admin to any user.
Feed view of users and their activities
The details of users and their activities can be viewed.
Importing of leads using Spreadsheets
The leads can also be imported from spreadsheets
User Tracking
The location of the user can be tracked with the help of a GPS tracking system.
Safe OTP login option if the password is forgotten
In case you forget your password, you could log in using an OTP.
Automated welcome Email and a mail containing the profile of the company for all new leads
Every new lead receives a welcome email and an e-mail containing the profile of the company.
KEY BENEFITS
Strengthened Customer Relations
There is a healthy and stronger relationship with customers.
Improved search sort and qualified leads
Search for leads and navigation is more effective.
Gather and arrange actionable customer data
Gathering and arrangement of customer’s data that are actionable.
Awareness regarding customers
needs
Helps to have better knowledge about the need and requirements of the customer.
A thorough and prompt follow-up on sales opportunities
There are frequent and structured follow-ups done for every sales opportunity
Understanding your clients better
Having a better and more comprehensive understanding of your clients
Prioritizing follow-up
activities
Prioritizing and classifying the follow-ups accordingly.
Enhanced organizational information
Enhanced knowledge on all the sales activities
Better productivity of several teams
When multiple teams are working, productivity is also more.
Enhanced analytical
data
The data analyzed for all sales processes are enhanced.
Positive customer
experience
A positive relationship is maintained with the customers and this ensures good business.
Schedule and manage time, like an expert
You can schedule your tasks and handle them appropriately.